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Cancellation Policy

Please note that once you have booked an event slot with us it means that we have reserved a slot exclusively for you.

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your event slot.

If you cancel your event slot less than 24 hours before it is scheduled to take place, we will be unable to provide a refund.

You can cancel or reschedule an event slot by emailing us at or calling our 0191 740 0140.